Shipping Policy

Delivery Time

Below you will find the estimated delivery times for all orders placed with Vally & Rose.

• Order Processing: 1–3 business days. Orders placed during weekdays are usually processed within 1 business day. Orders placed on Friday evenings or during the weekend may take slightly longer.
• Shipping Time: Once your order has been processed and dispatched, delivery typically takes 8–12 business days.

We strive to make the ordering and delivery process as simple and transparent as possible. If you have any questions about your order, please don't hesitate to contact our customer support team at info@vallyandrose.com.

Placing an Order

Ordering from Vally & Rose is quick and easy.

1. Visit the product page and add your desired item(s) to your shopping cart by clicking the "Add to Cart" button.
2. Make sure you have selected the correct product variant, size, or color where applicable.
3. Click "Proceed to Checkout."
4. Enter your shipping information carefully and verify that all details are correct.
5. Click "Continue to Shipping."
6. Review your shipping information and continue by clicking "Proceed to Payment."

Payment Methods

We offer several secure payment options. All payments are protected with SSL encryption, ensuring that your personal and payment information remains safe at all times.

We currently accept:

• Visa
• Mastercard
• Maestro
• American Express (AMEX)
• PayPal

After selecting your preferred payment method, click "Complete Order" and follow the instructions provided by your payment provider to finalize your purchase.

If you experience any issues during checkout, please contact us at info@vallyandrose.com.

Shipping Costs

We offer free shipping on every order.

There are no minimum order requirements, and all products are delivered directly to your door at no additional shipping cost.

Shipping Your Order

Once you've found the perfect product, we want you to receive it as quickly as possible.

To keep our prices competitive, orders are processed efficiently through our international fulfillment partners before being shipped to your delivery address.

As a result, delivery times may be slightly longer than those of local retailers, but this allows us to continue offering premium products at affordable prices.

We appreciate your patience and understanding.

Please note that during busy periods, holidays, or unforeseen circumstances, shipping times may occasionally be longer than estimated. If this happens, we will always do our best to deliver your order as quickly as possible.

Questions About Your Order?

If you have any questions regarding your shipment or delivery, please contact our customer support team.

Email: info@vallyandrose.com

We are always happy to help.